Privacy Policy

Q PLAY FOR TRADING W.L.L (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application and related services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Phone number
  • Email address
  • Account login details
  • Booking information

Technical Information

  • IP address
  • Device type
  • Operating system
  • Browser type
  • Usage data and interaction logs

Transaction Information

  • Booking history
  • Payment details (processed through secure third-party payment providers)

2. How We Use Your Information

We use collected information to:

  • Provide and manage our booking services
  • Process reservations and transactions
  • Communicate with users
  • Improve our platform and customer experience
  • Ensure security and prevent fraud
  • Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Partner venues for booking confirmation
  • Payment service providers
  • IT and hosting providers
  • Government authorities when legally required

All third parties are required to maintain confidentiality and data protection standards.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

However, no digital platform can guarantee absolute security.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent where applicable

Requests can be submitted through our contact details below.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze traffic, and improve performance.

You may adjust your browser settings to refuse cookies.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18 without parental supervision. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions about this Privacy Policy, please contact:

Q PLAY FOR TRADING W.L.L
Doha, State of Qatar
Phone: +974 33729344
Email: info@qplay.qa